Our team works alongside you

For an easier training process

• How to put together your training project?
• Identify your specific training project needs
• Check our training offers (by reading through the catalogue, either on paper or online, in your Customer Portal)
• Identify which type of training course is right for your specific needs
• If none are adequate for you, make a request from your dedicated training centre or CSM

For any additional information you may require or need assistance of any kind regarding training, contact your dedicated training centre or CSM.

• How much will this training project cost me?
• Request the information to your training centre or CSM
• Or, request a personalised estimate from your dedicated training centre or CSM
• You will need to provide the following information:
• The engine version and type of course you require
• The language of the training course
• The desired start and finish dates of the course
• Your contact details
• Or, you may make this request online on the schedule & enrollment page

• How do I sign up?
• You already are registered on your Customer Portal
• Connect to your Customer Portal and fill the specific pre-registration form in training web area
• You don’t have a your Customer Portal account registration yet 
• In the authentication area, use the link «create an account »
• When you will receive your login and password , connect to your Customer Portal to fill the specific pre-registration form in the training area
• By fax, email, telephone or post addressed to your dedicated training centre or CSM, with the following information:
• The engine version and type of course you require
• The language of the training course
• The desired start and finish dates of the course
• Your contact details

• How do I prepare myself before a training course?
• Follow the e-learning modules (available in your Customer Portal)
• Read the notification to attend sent to you, in which you will find the following information:
• Date and location of the training course
• A site map of the training centre
• General organisation of the course (arrival, transport, meals)

• Will Safran Helicopter Engines offer support after the training course?
• If you followed a level 1 maintenance course, you are entitled to a free 2-day refresher course.
• The Field Reps network is available 24/7 to answer any questions you may have or help you find a solution to your issue

Remain connected to your Customer Portal, or call your dedicated training centre or CSM

• You would like to provide training for the same skill-set for several employees?
  • Request an estimate from your dedicated training centre or CSM for an on-site training course

• Where can I find the contact details of the Training Centres?
• Looking the “Training network” page