EngineLife Customer Portal

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If you are an EngineLife Customer Portal subscriber, you may update your information on "My account" page.

CONTACT SUPPORT

Thank you for contacting our customer support service. We are here to assist you with any issues related to your client portal.

If you need immediate access to the technical maintenance documentation but do not have an EngineLife Customer Portal account:

24/7 AIRCRAFT ON GROUND (AOG) HELPLINE

Thank you for contacting our customer support service. We are here to assist you 24/7 in case of an urgent situation related to an Aircraft On Ground (AOG).

If your are currently experiencing an AOG situation, please dial the following phone number:

+ 33 1 64 14 64 14

If your request pertains to a different subject, please click on the "Contact Support" button to be redirected to our customer support contact page. There, you can send a message or find phone numbers and email addresses for our teams dedicated to different subjects. We look forward to assisting you and providing exceptional service.

Helicopter Engines

The authentication method for EngineLife® has changed: your email address registered in your account will now allow you to log in.
Find out how to proceed in this leaflet.

Aircraft On Ground (AOG) - Helpline

In case of an AOG, Contact the AOG Helpline

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Safran Helicopter Engines

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