Technical assistance

Safran Helicopter Engines Technical Assistance: a team available 24/7

Turbomeca Technical Assistance

Safran Helicopter Engines is deeply committed to assisting you with the daily operation of your equipment. This is why highly qualified Field Rep and Field Tech teams are available and at your service 24/7,  to help you in the field and with any technical questions you may have.

Field Representatives (Field Rep)

A team of 42 highly qualified Field Reps is available 24/7 to respond to all of your technical questions.   Their mission is to efficiently and precisely find customized solutions adapted to your needs. This team will provide, technical assistance that is immediate and personalized allowing you to avoid disruptions to your operations.


The Safran Helicopter Engines Field Rep’s Mission

  • Respond to your technical questions
  • Assist you with the operational maintenance of your Safran Helicopter Engines equipment
  • You can tap into Safran Helicopter Engines expertise whenever needed
  • Safran Helicopter Engines Field Reps come to you and work on-site
  • Available 24/7
  • There is no charge for their services

Safran Helicopter Engines Field Technicians (Field Tech)

The Field Tech’s Mission

  • Prepare technical interventions
  • Verify the feasability of the technical intevention
  • Identify the required resources : tooling, spare parts, reference documents
  • Perform technical interventions
  • Deliver release documents

Want to know more about Safran Helicopter Engines technical assistance? Contact us!

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Last update: 01/27/2017